Privacy Policy

The short version

There is no account to create and no ads. Your saved commute lives on your own device, not on our servers. We ask for your location only when you tap Use nearest station, and we don't store it. We use privacy-respecting analytics to understand how the app is used and to catch errors — never to sell your data, because we don't. The rest of this page is the detail behind those statements.

No account, no ads

Rail Six has no sign-up, no login, and no user profile. We don't ask for your name, email, or phone number to use the app, and we don't show advertising or sell your information to anyone. Because there is no account, we hold no personal directory of who our users are.

Your saved commute

When you save a commute (your usual service, start station, and destination), that choice is stored locally — in your browser's storage on the web, or on your device in the iOS app. It does not sync across devices and is not stored on our servers in a form tied to you.

You can change or clear your saved commute at any time from Settings. Clearing it removes it from your device.

Location

Rail Six requests your location only when you tap Use nearest station. We use it once, on the spot, to find the closest GO station and fill it into your commute setup. We don't track your location in the background, and we don't store or transmit your coordinates to our servers.

You can decline the permission and search for your station by name instead — every feature except the nearest-station shortcut works without location access.

Analytics and error reporting

To understand how Rail Six is used and to fix problems, we use PostHog for product analytics and error tracking. This is tied to an anonymous identifier, not to your real-world identity — we don't know who you are.

What this involves:

• Usage events: which screens you open and which features you use (for example, saving a commute or switching direction), plus general technical details like your device or browser type and approximate region.
• Cohort attributes: coarse product properties such as your commute mode and home/work station, used in aggregate to improve the most-used trips. These are not linked to a named account.
• Error reports: when something crashes or fails, we record the error so we can fix it.
• Session replay (web): a reconstruction of interactions that helps us debug layout and flow issues. All text inputs are masked, so what you type into fields is not captured.

On the web, analytics respects your browser's Do Not Track setting: if you have it on, we don't initialize analytics. Analytics traffic is routed through our own domain (t.railsix.com) rather than a third-party host.

Contacting support

If you send us a message through the in-app support form, we receive what you write and the email address you provide so we can reply. To help us reproduce the problem, the support message may also include technical context such as a session identifier and the page you were on. You can always reach us directly at hello@railsix.com instead.

Third-party data and services

Real-time departure times, platforms, and service alerts come from the public GO Transit (Metrolinx) real-time feed. Maps and geocoding are provided by Mapbox; when you view a map, your request is served by Mapbox under its own privacy policy. We also use PostHog as described above. These providers process data on our behalf or to deliver their part of the service; we don't sell your data to them or anyone else.

Children

Rail Six is a general-audience transit tool and is not directed at children. We don't knowingly collect personal information from children.

Your choices and rights

You stay in control:

• Your commute: change or clear it any time in Settings; it lives on your device.
• Location: grant or revoke the permission in your browser or device settings.
• Analytics: on the web, turning on Do Not Track stops analytics from running. Clearing your browser storage (or the app's data) resets the anonymous identifier.

If you have a question or a request about your data — including under laws such as Canada's PIPEDA or the GDPR — email us at hello@railsix.com and we'll help.

Changes to this policy

If we change how we handle data, we'll update this page and the "last updated" date above. Material changes will be reflected here before they take effect.

Contact

Questions about this policy or your privacy? Email hello@railsix.com or use the contact form.